Privacy Policy

Privacy Policy

Introduction

Welcome to https://comprehensive-thyroid-testing.vibereports.co.uk (hereinafter referred to as “Comprehensive Thyroid Testing,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://comprehensive-thyroid-testing.vibereports.co.uk.
  2. Any mobile applications or software we develop and make available for download.
  3. Online services, products, and tools offered through our platform.
  4. Interactions between our users and authorized representatives.

Please note that this policy does not cover third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our data processing practices in relation to:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we may collect and process your data for the specific purposes you have consented to.
  2. Website Visits: Visiting our websites linked to this Privacy Policy implies that you agree to the terms outlined herein.
  3. Communications: Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS), also falls under this policy’s scope.

Personal Data Collection

We collect a range of personal data to enhance your user experience and provide our services effectively. The types of personal information we gather include:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  2. Payment Information: Credit/debit card details and billing addresses for processing transactions securely.
  3. Financial Information: Records of your financial transactions with us, including payment history.
  4. Purchase Information: Details about products or services you’ve purchased from our platform.
  5. Mobile Device Identifiers: Unique device identifiers that help us recognize and provide personalized experiences across devices.
  6. Location Data: Information about your geographical location when you interact with our services, used for location-based services and analytics.
  7. Feedback: Your responses to surveys, feedback forms, or reviews, which help us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from those platforms (with your consent).
  9. Product Information: Details about the products you interact with on our platform, including viewing history and preferences.

We acquire this data through various means, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features.
  • Preference Cookies: Remember user preferences to provide a personalized experience.
  • Analytics Cookies: Track user behavior to analyze trends, improve services, and measure the effectiveness of our website.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Data Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

  • Data required for the provision of services and fulfilling transactions is retained until the completion of the service or contract.
  • Financial and transaction data may be stored for longer periods due to legal requirements, such as tax and accounting obligations.
  • Once the purpose for which data was collected is no longer relevant, we delete or anonymize it unless subject to a valid legal obligation to retain it.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for secure communication and data storage.
  • Engaging reputable third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to access and request a copy of the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.
  • Appeals/Complaints: Filing appeals or complaints with our privacy team and relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements:

  • Any modifications will be posted on this page with an updated effective date.
  • We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data protection and privacy, please contact us:

  • Email: [email protected]
  • Address: Comprehensive Thyroid Testing, [Street Address], [City, State, Zip Code]